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CAPTAIN'S BPO AGENCY

We Steer Your Success, Empowering Your Business.

At Captains, we are a Honduran Business Process Outsourcing (BPO) company committed to operational excellence and the optimization of our clients’ business processes. Our approach is based on integrating advanced technology, highly skilled talent, and personalized strategies to ensure efficiency, productivity, and scalability.

Who we are

To empower businesses through reliable, personalized, and cost-effective BPO services, enabling our clients to focus on strategic growth while we manage their key processes with professionalism and precision.

To become the leading strategic partner in Honduras and Latin America, standing out for our quality service, continuous innovation, and commitment to the business success of our clients.

Mission

Vision

Service variety we offer

Customer Support and Technical Assistance

We provide multichannel support (phone, email, chat) 24/7, ensuring a high-quality experience for customers.

Administrative and Operational Management

We handle tasks like billing, project coordination, database management, and assist in strategic planning.

We design and run campaigns to attract new customers and expand your reach in key markets.

Digital marketing, Lead generation, and design

Financial and Accounting Processes

We offer support with tasks such as accounts payable and receivable, bank reconciliations, and financial report generation.

Recruitment and Human Resources

We specialize in selecting, training, and managing staff to ensure businesses have the right talent for their operations.

Specialized Services

We provide tailored solutions for industries like construction and roofing, while also adapting our model for sectors such as technology, retail, healthcare, and education, among others.

Content Moderation

We review, filter, and manage content on digital platforms, ensuring compliance with policies and regulations, while promoting a safe and appropriate environment for users.

We offer both simultaneous and consecutive interpretation in English and Spanish, facilitating communication between businesses and clients who speak different languages. This is especially useful in globalized markets and sectors like healthcare, technology, and international trade. By integrating this service, we help remove language barriers, improve customer service, and increase satisfaction for all parties involved.